Store Builder FAQs

General

Getting Started

Charges, Fees

Online Store

 

 

 

 

 

 

 

 

 

General

 

Goto topDo I sell my own products or do you provide the products?

You sell your own products or resell products form other providers.  We do not offer products for resell by our clients.

 

Goto topWhat kind of products am I allowed to sell?

You can sell any products that do not violate our Acceptable Use Policy.  You cannot sell the products listed below under our services:
  • Pornography & Adult Content
    - You can NOT sell Adult subscription services, chat, or any pornography (pictures, videos, DVDs, magazines). Sites may NOT contain web cams or links to pornographic sites.
  • Firearms, ammunition, high capacity magazines, tasers, air guns
  • Fireworks or pyrotechnic devices or supplies
  • Alcoholic beverages
  • Tobacco products or tobacco substitutes
  • Drug paraphernalia
  • Donations
  • Prescription drugs, controlled substances, unapproved drugs
  • Hazardous materials, combustibles, corrosives
  • E-Mail advertising, opt-in or any commercial messaging services
  • Gambling transactions or sports gambling prognostication
  • Securities trading, insurance, currency exchange, licensed sales
  • Pre-Adult Content - pictures, videos, etc. of individuals under the Age of 18 Years
  • Hotel, airfare, accommodations, car rental, travel services
  • IRC chat hosting, game server hosting, shell accounts
  • Online games
  • Stores with a lottery, raffle, or contest
  • Credit card protection, credit repair services, applications for financial services or loans, collection services
  • "Money making schemes", e.g. matrix, multi-level marketing, get-paid-for-surveys, home mailing, secret shopper services, ect.
  • Phone chat lines
  • Phone cards, long distance, VoIP or PC-to-Phone Service, SMS
  • Psychic readings
  • Material that promotes hatred, racism or religious persecution
  • Degrees or diplomas (unless accredited by an association recognized by CHEA, ASPA, or U.S. Secretary of Education)
  • Services offering deposits or credits using credit card transactions
  • Dating/ Marriage sites
  • Any product or service enabling consumers to circumvent locks, programming codes or security features, or to gain access to features or services for which they have not expressly paid.

 

 

Goto topCan I update my store or do I have you to do it for me?

You make the changes to your store. Our online store builder provides the versatility and power for you need to easily update your store, set prices, change product photos, add or change descriptions, etc., with a couple of clicks with the mouse.

 

Goto topCan I use my own domain name?

Yes, you can use your own domain name for your online store. If you do not currently have a domain name, you can register one during the signup process.

 

Goto topCan I setup e-mail addresses using my domain name?

Yes, you can setup and use email addresses under your domain name.

 

Goto topCan I setup more than one store under my account?

Yes, you can setup multiple stores under your account.  Additional stores can be added under the same domain name or under other domains that you host under an account.

 

Goto topHow long have you been in business?

We are a division of the Advanced Commerce Solutions, Inc. We are directly owned and operated by Advanced Commerce Solutions, Inc., an eight year business enterprise providing Internet hosting, electronic commerce, and professional consulting services.

 

 

 

Getting Started

 

Goto topHow quickly can I get started?

You can get started building your store immediately! Once you signup online, your account is created instantly by our automation software and you can begin building your store.

 

Goto topDo I need to know HTML or web programming?

No. CubeCart setup and store management is performed through a web browser. It is specifically designed for novices, so you do not need to know HTML, programming or database management.

 

Goto topHow long will it take me to set up my store?

Depending on the number of products you have, you can setup your store in a matter of a few of hours.

 

Goto topDo I need a merchant bank account?

It depends on which payment processor you select for your clients. Some payment processors require you to have a merchant account to accept online payments, others do not. Our software provides support for between 10-20 vendors. You should refer to the vendor's site to identify the specific requirements.

 

 

Charges, Fees

 

Goto topHow much does it cost?

You can get started with a complete store and commerce hosting services for as little as $20.95 per month. We have automated the account signup, creation and management processes to allow us to offer our services at very competitive prices.

 

Goto topAre there any setup fees?

Setup is free. We have automated the account signup and creation processes so there are no charges for activating a new account or for future account upgrades or downgrades to a new plan.

 

Goto topDo you charge a percentage of my transactions?

No. We do not charge a percentage of your sales transactions.

 

Goto topAre there any hidden costs?

There are no hidden fees. We include everything you need to build and host your store for one monthly charge. Note, the company (e.g., PayPal, Authorize.Net, LinkPoint, etc.) you select for processing your clients online credit card payment bills you directly for their services.

 

Goto topIs CubeCart free?

CubeCart is free with our hosting plan. However, if you want to remove the CubeCart copyright link at the bottom of your store, you will need to purchase CubeCart for $69.00.

 

Goto topDo you offer a money back guarantee?

We offer a 30 day money back guarantee.

 

Goto topIf I need to, can I upgrade my account in the future?

Yes, you can upgrade your account at any time through the hosting control panel. There are no upgrade fees.

 

Goto topCan I register my domain name for free?

The domain name registration is free if you signup for a 1 year hosting account.  If you signup for a shorter hosting period then there is a $18.95/year fee for domain name registrations.

 

 

Online Store

 

Goto topWhat online store solutions do you offer?

Our primary online store solution is CubeCart™ by Devellion Limited. CubeCart™ is a simple to use, but powerful online store solution for stores of all sizes.  We also offer a second online store solution, osCommerce which includes more advanced features, but is more complex to use.  You can obtain a comparison of the two products by clicking on the following link. CubeCart vs. osCommerce

 

Goto topIs CubeCart just a shopping cart?

CubeCart is a fully e-commerce solution, with an embedded shopping cart, store database, and store administration tools. You get complete control of your storefront, so you can tailor it to your needs. CubeCart is a professional, high performance, fully customizable solution for novices and professional developers.

 

Goto topDoes CubeCart support secure transactions?

Yes. You can set CubeCart to process secure transaction. You will need a dedicated SSL certificate tied to your www.yourdomain.com.

 

Goto topCan I build and manage my store via the web?

Yes. CubeCart allows you to create and manage your web store using your web browser. There is no software to download to your PC.

 

Goto topCan I view an online demo of CubeCart?

Yes, a full online demo of CubeCart and CubeCart's store manager is available at http://www.acomsolutions.com

 

Goto topWhat kind of stores does CubeCart support?

CubeCart supports a wide range of store types including: general merchandise, clothing, music, software, food products, automotive products, books, computer products, etc. CubeCart is specifically designed for the small to mid-size merchant, looking to sell their products online.

 

Goto topCan I sell downloadable products (electronic goods)?

Yes you can sell electronic (downloadable) and physical goods through your online store.

 

Goto topHow many products and categories does CubeCart support?

You can have an unlimited number of products and categories in your store.

 

Goto topCan I accept credit cards online?

CubeCart allows you to accept credit cards online. You may process them manually or automatically online via a payment gateway.

 

Goto topWhat payment gateways does CubeCart support?

CubeCart supports the following payment gateways as well as others: PayPal, Authorize.net, LinkPoint API, Nochex, iPay, WorldPay, PaySystems, BluePay, etc.

 

Goto topWhat shipping methods does CubeCart support?

CubeCart provides support for UPS and USPS along with a number of manual shipping methods.

 

Goto topCan I have multiple pictures per product?

Yes. CubeCart allows you to add multiple images for shoppers to view when looking at a product’s details. For example, if you want to add images to display a product from different perspectives or to show the product in available colors, you can.

 

Goto topDoes CubeCart support promotions and discount coupon?

There currently is not a method of doing promotions and discounts in the basic software. However, a number of vendors have created commercial add-ons to add this type of support to CubeCart for a modest fee.

 

Goto topWhat language is CubeCart written in?

CubeCart is written in PHP and support by MySQL.